Overland Park › Policies › Privacy Policy
PolicyThis policy describes what information is collected when a visitor uses overlandparkgutterpros.com (the "Site") or calls the phone number published on it, how that information is used, and the choices available to the visitor.
The Site is owned and operated by Local Link Advantage, LLC, a Texas limited liability company (the "Company"). The Company is a publisher and lead-referral service; it does not perform gutter installation, repair, or cleaning. Questions about this policy may be directed to the Company through the contact information on the Site.
When a visitor loads a page, the web server records the visitor's IP address, browser type, the page requested, the referring page, and the time of the request. These server logs are used to keep the Site operating, to diagnose problems, and to understand aggregate traffic. The Site does not currently load third-party analytics or advertising scripts; if analytics are added in the future, this policy will be updated to describe them.
The Site uses no cookies of its own. Embedded font files are loaded from Google Fonts, which may receive the visitor's IP address as part of serving the font; Google's privacy policy governs that request.
The phone number on the Site is a call-tracking number. When a visitor calls it, the call-tracking service records the caller's phone number, the date and time of the call, the call's duration, the Site page the number was displayed on where that can be determined, and, in some cases, an audio recording of the call for quality and verification purposes. Callers may be notified at the start of a call that it is recorded.
The call is connected to an independent gutter contractor or to a home-services provider network serving the caller's area. The caller's phone number and the call details are shared with that contractor or network so that the contractor can respond to the request. The Company may also receive from the network a report of whether the call resulted in a qualified lead, which is used to administer the Company's referral compensation described in the Site's Referral Disclosure.
Information described above is used to operate and improve the Site, to route calls to an appropriate contractor, to administer and verify referral compensation, to detect fraud or abuse of the phone line, and to comply with legal obligations. The Company does not sell visitor information and does not use it for unrelated marketing.
Information is shared with the independent contractors and provider networks that answer referred calls; with the call-tracking and hosting vendors that operate the Site's infrastructure, under agreements that limit their use of the information to providing those services; and where required by law, subpoena, or to protect the Company's legal rights.
Server logs are retained for a limited period for security and diagnostic purposes and then deleted or aggregated. Call-tracking records are retained as long as needed to administer referral compensation and resolve disputes, typically not more than twenty-four months.
A visitor who prefers not to have a call recorded may say so at the start of the call or may contact a contractor directly rather than through the Site's number. A visitor may request a copy or deletion of call records associated with their phone number by contacting the Company; the Company will respond within a reasonable time, subject to records it must keep for legal or accounting reasons.
The Site is intended for adults arranging services for homes they own or manage. It does not knowingly collect information from anyone under eighteen.
This policy may be revised as the Site changes. The effective date at the top of the page reflects the current version.